This policy gives you information on how we collect and process your personal data but if you have any further questions or would like more information, please contact Patricia Eyoma, our Data Controller (firstname.lastname@example.org or Tel: 0208 676 5676).
This website is not intended for children and we do not knowingly collect data relating to children.
Our promise to you:
We undertake to comply with the relevant laws so that the personal information we hold about you must be:
We are an independently owned and operated business operating in the domiciliary care sector in the UK.
P & E Care Limited T/as Amazing Homecare
Trading Address: Anerley Town Hall, Anerley Road, London, SE20 8BD Telephone: (020) 8676 5676
CQC provider ID:1-250889747 Company number: 09665462
Registered Company Address: 39 Orchard Grove, London, SE20 8D
You can always contact Us by email or telephone or by completing our Contact/enquiry form on the Contact Us page.
The sections below explain in detail what information we collect on each group of individuals with whom we work or communicate with.
We will only use your personal information for the purposes for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, but we will only do so where this is required or permitted by law.
If you are a client, prospective client or former client, or a family member, we may collect, store, and use the following categories of personal information about you:
If you are applying for a job with us, we may collect, store, and use the following categories of personal information about you:
If your application is successful then in addition to the information we have already collected about you during the recruitment process, we may also collect, store, and use the following additional categories of personal information about you:
We typically collect personal information directly from you or if you are a job applicant through the application and recruitment process, through your visit to our website either via the Contact Us forms or through Live Chat facility, sometimes from an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers, credit reference agencies or other background check agencies.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To comply with our legal and regulatory obligations we have to retain your personal data for a period of 7 years from the date of last entry. Once this period has expired, all of your personal data will be permanently deleted.
If your application is successful, the retention of your personal information will be governed by the retention timescales applicable to our employees. If your application is unsuccessful, to comply with our legal obligations we may retain your personal information for up to 6 months after we have notified you of the
outcome of our recruitment decision unless you have given us your express explicit permission to retain your information for longer.
To comply with our legal obligations we have to retain the majority of your records for 6 years from the date your employment with us ends
We will keep your data for as long as the relationship between you and us is continuing. Once the relationship has ended, your personal data will be permanently deleted.
Some of your information may be shared with: • the relevant members of our staff, who need to know this information in order to provide our services to you or your family.; • our office personnel involved in the management and administration of the care services which you or your family are receiving; • other health and/or social care professionals and emergency services where appropriate.
We may have to share your data with third parties, including third-party service providers. We will only share your data where required to do so by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the application process.
Because the data we hold about you is your data, you have the following rights in respect of the personal data we hold about you: Right to Access– this means that you can ask us for a copy of all personal data we hold about you. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Correction Right– if you believe that any of the information we hold about you is incorrect or out of date, you have the right to correct such information by providing us with the correct up to date information. In addition, you can ask us to delete the incorrect or out of date information and we will be happy to do so unless we are prevented from doing so by law or regulation. Right to be Forgotten– this enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. Please note that where we are obliged to keep your personal data because of a regulatory
or legal requirement, we will not be able to delete the data and must continue to retain it. Right to Restrict Processing– in some limited circumstances you have the right to restrict the processing of your data. Right of Objection to Processing– you have the right to object to us using your data for direct marketing purposes and to profiling. Right of Data Portability– you have the right to request a copy of the personal data we hold about you in a commonly used and machine-readable format. We can provide your data either to you or to such other third party as you specify in your request. Automated Decision-Making Objection Right– automated decision-making is where a decision is made entirely by technological means without human intervention. We don’t use or rely on automated decision-making.
If you have any concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) by visiting https://ico.org.uk/concerns/ or telephoning the ICO helpline on 0303 123 1113.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. If you have any questions about this privacy notice, please contact our Privacy Champion.